Welcome to the Janison Academy help portal


Supported browsers and platforms

To help ensure a smooth Academy experience, we recommend the minimum specifications below.

Supported operating systems

  • Android 11.0 or later
  • iOS 16.0 or later
  • MacOS 12 or later
  • Windows 10 (22H2 – build 10.0.19044) or later
  • ChromeOS 114 or later

Janison applications work on these operating systems on desktops, laptops, and tablets.

Supported web browsers

We recommend that you use the most recent web browser versions to improve security, performance, and stability.

  • Google Chrome
  • Safari
  • Mozilla Firefox
  • Microsoft Edge

Cookies and JavaScript must be enabled.

Important: Academy Learning has responsive design support, enabling learners to access their content seamlessly on mobile devices. Academy Admin lacks mobile-responsive optimisation and is better suited for viewing on larger screens.

Our Pledge

Janison does its best to ensure access and availability for students to participate in assessments and learning.

Due to the sheer volume and variety of devices in the ever-changing marketplace, Janison supports the OS and latest device and browser versions stated here. We will endeavour to update the supported versions in this policy, as required.

Janison reserves the right to change this policy, where possible we will provide reasonable notice of any material changes to this policy.

Please contact us should your organisation have special requirements.

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