Announcements

Announcements provide the ability for administrators to broadcast messages to the users in the system. Messages can be targeted to specific groups of users and delivered as emails or via a popup (sticky note) within the system.

Create an Announcement

Browse to Manage People > Announcements.

Email announcements and sticky notes can be created here.

Select Create Email Announcement.

You will be directed to the new announcement screen.

Enter a Name.
Enter a Subject. This will be the subject of the email.
Select a Delivery Option.
If Deliver the announcement immediately is selected, the fields in step 5 and 6 will be hidden.
If Deliver announcement on the following date: is selected, the fields will be displayed and you will need to populate them.
Select a Delivery Date.
Select a Delivery Timezone.
Add Recipients.
If a recipient is included in more than one selected scope, they will only be sent one announcement.
Enter the body of the email.
Select Schedule or Save as Draft.
Selecting Schedule will send the announcement.
Selecting Save as Draft will place it in the Draft tab where it can be edited and scheduled at any time.

Previewing announcements

Announcement have a preview pane to the right of the form. This will give you an accurate preview of the email or sticky.

Preview of an email.

Preview of a sticky.

Send draft announcement

Draft announcements can be edited and cloned.

To send a draft notice select Send Announcement from the Change menu.

Clone an Announcement

Cloning makes a copy of an existing announcement. It is a quick way to create an announcement identical to an announcement that has been sent.

Select the Scheduled or Draft tab.
Select an announcement.

The details screen of an announcement will be displayed.

Select Clone Announcement.

The New Announcement screen will be displayed where you can edit and either send the announcement or save it as a draft.

Create an Announcement Template

Templates are useful if regular announcements are made with the same or similar text and settings. Announcements can then be quickly created from the template.

Navigate to Manage People > Announcements.

Select Create Announcement Template.

The new announcement template will be displayed.

Enter a Name.
Enter the Subject. This will be the subject of the email.
Enter the email body.
Select Save Template.

The template will be listed in the Template tab and can be edited from there.

Create an announcement from a template

Select Create Announcement From Template.

A popup will be displayed.

Select an announcement template.
Select Create Announcement.

The new announcement screen will be displayed where you can make edits and send or save as a draft.

Sticky notes

Users will receive the notice via a popup within the system when they logon or navigate to different page. Users can dismiss the announcement at any time. Once dismissed, the announcement will not be accessible again by the user.

To create a sticky note:

1. Select Create Sticky Note.

Enter a Name.
Enter a Subject. This will be the subject of the message.
Select a Delivery Option.
If Deliver the announcement immediately is selected, the fields in step 5 and 6 will be hidden.
If Deliver announcement on the following date: is selected, the fields will be displayed and you will need to populate them.
Select a Delivery Date.
Select a Delivery Timezone.
Set an Expiry Date. The system will not permit you to make the notice available for more than seven days. The expiry date will be based on the delivery timing input and expiry date specified.
Select an Expiry Timezone.
Select a Sticky Link (optional). You can specify a URL to direct users to view more information about the announcement.
Select Recipients.
Enter the notice. This field does not support tokens or html.
Select Schedule.

The delivery option set will determine when users see the notice.

Read more is a link that will direct users to the url specified in the sticky link field.

The notice can be dismissed by selecting .

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