Reconcile offline tests in Janison Insights

When candidates submit their test attempt in the Janison Replay Test Player the test is sent to the online Janison Insights system for marking.

Follow the steps below to check for any unsaved test attempts and reconcile the device for these.

Step 1 – Check the dashboard for attempts that require reconciling

After a remote test event has concluded, check the Test Sessions Administration Dashboard in Janison Insights for any unsaved test attempts that need to be reconciled.

1. Open the Test Sessions Administration Dashboard.
2. Check the Connection Mode column for any attempts listed as Offline. If the Save Method field for the attemp is also blank, you will need to contact the student and provide them with the steps to reconcile their device. Follow the instructions in the next step.
   

   Tip

   The Connection Mode column can be sorted by selecting the heading. This will bring all the offline test takers to the top of the list, making it easier for you to find them.

   

Step 2 – Reconcile the device and upload the test attempt

Use the following steps to guide a candidate through reconciling their device to upload their test attempt.

1. If the candidate has closed the browser, they will need to reopen it and enter the URL to access Janison Replay. The URL is https://xxx.janisoninsights.com/testplayer2/testplayer/home where xxx is the institution-specific Janison Insights site.
2. If the candidate’s device needs to be reconciled, a yellow icon displays on the home button. The candidate can only reconcile the device and upload the test attempt when their device is connected to the internet again. If their device is online, the dot on the cloud will be green.
   
   

   If the candidate’s device is online, instruct them to reconcile the device using the following steps.

   1. Select the lock button at the top of the Janison Replay Test Player.
      
      
   2. On the Unlock Device popup, enter the PIN (supply the candidate with the PIN provided by Janison) and then select Unlock Device.
      
      
   3. On the Administration screen, the number of attempts awaiting upload is shown on the Reconcile tile. Select Reconcile.
      
      
   4. The Reconcile screen displays.
      
      
   5. Optional step – to get an estimate of how long it will take to reconcile the device, select Test Bandwidth.
      
      
      
   6. Select the checkbox nect to the test attempt to be reconciled.
      
      
   7. Optional step – to remove the test attempt(s) from the device and free up space once the upload is complete, select the Remove candidate’s answers from the device once the reconciliation process is complete checkbox.
      
      
   8. Select Reconcile. The upload process then starts.
      
      
   9. When complete, confirmation of the reconciliation displays.
      
      
   10. Select the lock icon to lock the device again.
       
       

Step 3 – Check if the test attempt has uploaded successfully

When a candidate has successfully reconciled their device, the Test Sessions Administration Dashboard will show:

• Submitted for the Status
• Manual for the Save Method

Step 4 – After all devices have been reconciled

Once all devices have been reconciled, the provided PIN or PINs should be reset to maintain security over unlocking Janison Replay.